FAQ
Q1: Are you a manufacturer or trading company?
A: We are a professional manufacturer specialized in industrial Ice Bath Chillers and heat pumps for over 20 years. We have our own designers, supply chain, and patents.
Q2: How to get an accurate quotation?
A: The customer should provide the related technical requirements, drawings, packing requirements, etc.
Q3: How long is your delivery time
A: Generally, it will take 30 working days after receiving your down payment. The exact delivery time depends on the items and the quantity of your order. Sometimes we have products in stock.
Q4: I am not sure if this machine is suitable for my market.
A: Don't worry, just contact our sales team for more details, and I will recommend the most suitable machine for you with
professional service.
Q5: How can I do if the machine goes wrong?
A: If confronted with such problems, contact our sales team and provide feedback initially. However, do not attempt to fix the machine yourself or ask someone else to do it. We will respond within 12 hours, as quickly as possible, to help resolve the issue after we have communicated and obtained the relevant feedback information.
){kind=link}